916-242-0144

FREQUENTLY ASKED QUESTIONS

1. How do I make a cleaning appointment?
Simply click the 'Book Now' link to select the service you would like performed. A DHS representative will call you the same business day confirming the reservation. You can also call us directly.

 

2. What's the next step after I book?

You will receive a confirmation email that outlines the services you booked and the appointment time. Please review this email to verify all the information is correct.

 

3. What if I've never had a cleaning before?

DHS recommends a detailed cleaning for our first-time customers or customers who haven't had a professional clean in the last few months.

 

4. Do I need to be home during the cleaning?

We recommend that and adult be home at the beginning and end of your first cleaning visit. Thereafter, if Dignity Home Services is contracted to perform regularly scheduled Home Detailing Visits, or visits when the client will not be present, all reasonable and possible effort will be made to protect the client’s home and security. If Dignity Home Services is given a key or access code, these will be kept locked up and otherwise secured while not in use!

 

5. Is Dignity Home Services Bonded and Insured?

Yes, we are. To obtain proof, you can email us at admin@dignityhomeservices.com and we'll send you our current documentation.

 

6. How long will a cleaning service take?

On average, our services take no more than 3 hours. However each home is different and time can vary. It all depends on the current condition of your home.

 

7. Do you offer hourly service?

While we do offer some services at an hourly rate, please note that all pricing depends on the scale and complexity of the job. We require a minimum of 3 hours for most cleaning with a 2 person crew, and for large homes a minimum of 4 hours with a crew of 3 or more.

 

Full Service Detailed Home

Cleaning & Resale Preparation

Hours of Operation

Monday – Friday 9:00 a.m. – 5:00 p.m.

By Appointment Only

 

Service Areas

Carmichael · Citrus Heights · Eldorado Hills

Grass Valley Orangevale · Rancho Cordova
Rocklin · Roseville · Sacramento

Get your Free quote today!

RATED ON HOME ADVISOR

Click here

@DIGNITYHOMESERVICES

COPYRIGHT © 2018. DIGNITY HOME SERVICES. ALL RIGHTS RESERVED

SERVICES  |  FAQs  |  TERMS & CONDITIONS  |  COUPONS  & SPECIALS